Terms & Conditions of Sale

Article 1 — Purpose

These Terms and Conditions of Sale (the "T&C", in French "CGV") govern all contractual relations between Mathieu Cedelle, hereinafter referred to as "the Seller", and any natural or legal person, hereinafter referred to as "the Buyer", making a purchase or a preorder on the website labattebyddo.com.

The products sold are precision craft tools patented at the INPI (the French national industrial property office) (patent FR2606195, filed on 11 May 2026), intended for the manual preparation of cones for legal botanical substances (aromatic herbs, teas, botanical blends).

Any order implies full and unreserved acceptance of these T&C, which prevail over any other document.

Article 2 — Preorder model (Collector launch edition)

2.1 Nature of the preorder

The opening campaign, known as the "Collector launch edition", covers 1,000 numbered boxes. The Buyer acknowledges and accepts that this is a preorder: payment is collected at the time of order, but delivery takes place after the end of the preorder campaign, according to the production schedule set out in Article 5.

2.2 Collector launch edition prices

The launch prices constitute an exceptional campaign discount, valid only during the preorder period and until the 1,000 numbered boxes are reached.

2.3 Conditions triggering production

• Production is triggered regardless of the number of preorders: the campaign is subject to no cancellation.
• The preorder campaign lasts 1 month from the opening of orders.
• The Seller then devotes approximately 1 month to the receipt and installation of the production machines, followed by 2 months of production. The exact number of units ordered is manufactured.
• The first box is shipped from the first week of production; the last one, 2 months afterwards at the latest. Shipments take place twice a week, in order of purchase.
• Consequently, the last box is delivered 4 months at the latest from the launch of the campaign (1 month of campaign + 1 month of machine installation + 2 months of production). These durations constitute a ceiling; delivery may take place sooner.

Article 3 — Order and acceptance

3.1 Ordering process

1. The Buyer selects their products on the website
2. They confirm their cart
3. They complete their delivery and billing information
4. They choose their payment method (bank card via Viva Wallet)
5. They accept the T&C and confirm the order
6. They receive a confirmation by email from the address support@labattebyddo.com

3.2 Refusal of an order

The Seller reserves the right to refuse any order on legitimate grounds (in particular in the event of suspected fraud, previous non-payment, or disproportionate quantities). In the event of refusal, the Buyer is fully refunded within 7 days.

3.3 Availability

The products are sold subject to available stock. The limited editions (Made in France, Onyx, Prestige collections) are offered only during this launch campaign and are not renewed.

Article 4 — Prices and taxes

The prices shown are in euros, tax included (VAT not applicable owing to the sole-trader (auto-entrepreneur) scheme, Article 293 B of the French General Tax Code (CGI)).

Delivery charges — zones served: European Union, Switzerland, United States, Canada. The exact charges are displayed before payment is confirmed, according to the destination:

• Mainland France: €6.90 (Colissimo), free from €80 of purchases delivered within mainland France.
• European Union (excluding France): shipping charges at the actual rate, displayed before payment; no customs duties (free movement within the EU).
• Switzerland (outside the EU): shipping charges at the actual rate; Swiss VAT (8.1%) and customs-clearance fees are payable by the recipient.
• United States: delivery on a DAP (Delivered At Place) basis; the customs duties, federal or state taxes and customs-clearance fees (approximately 15% of the value) are payable by the Buyer, paid to the carrier on delivery. Sale and delivery are not offered in the following states: Idaho, Kansas, Iowa, Nebraska, South Dakota, Utah, Indiana.
• Canada: delivery on a DAP basis; zero customs duties (CETA agreement), but the local taxes (GST/HST) and customs-clearance fees are payable by the recipient.

For any order delivered outside mainland France, any taxes, customs duties and local charges are payable by the Buyer, independently of the Seller (DAP model: charges and taxes at destination). The breakdown of shipping charges is always displayed before payment is confirmed; the customs duties and taxes, set by the authorities of the destination country, are paid separately by the Buyer, generally to the carrier upon delivery.

Article 5 — Delivery

5.1 Schedule

Delivery takes place after the close of the preorder campaign, the receipt and installation of the machines, and then the effective start of production. Public commitment of the Seller:

• First box shipped: from the first week of production
• Last box shipped: 2 months at the latest after the start of production
• Total time frame: the last box is delivered at the latest 4 months from the launch of the campaign (1 month of campaign + 1 month of receipt and installation of the machines + 2 months of production). These time frames constitute a ceiling; delivery may take place sooner.

Shipments take place twice a week during production, in order of purchase.

The Buyer will receive an email notification at each stage (order, start of production, shipment, delivery).

These time frames constitute a good-faith commitment together with a contingency margin of ± 30 days linked to the artisanal nature of the production. In the event of a delay exceeding 60 days relative to the maximum time frame announced, the Buyer is informed by email and may, in accordance with Article L216-2 of the French Consumer Code, either maintain their order, or terminate the sale and be fully refunded within 14 days.

By way of illustration for the current campaign: preorder from 1 July to 15 August 2026; installation and preparation in August 2026; production at the workshop (Troyes) from September 2026; shipment in waves — the first 100 boxes as a priority from September 2026, boxes 101 to 500 between late September and mid-October, boxes 501 to 1,000 between mid-October and late October 2026. No box will be shipped after 30 November 2026, save for a duly notified event of force majeure.

5.2 Carrier

• Mainland France: Colissimo (tracking included)
• European Union (excluding France), Switzerland: Colissimo International (tracking included)
• United States: Colissimo International relayed by FedEx (DAP basis, tracking included)
• Canada: Colissimo International (DAP basis, tracking included)

5.3 Incorrect address

In the event of an error in the delivery address provided by the Buyer, the re-shipping charges will be payable by them.

5.4 Receipt

The Buyer is required to check the condition of the parcel on delivery. Any anomaly (damaged or missing parcel) must be reported to the carrier AND to the Seller within 3 business days.

Article 6 — Right of withdrawal

In accordance with Article L221-18 of the French Consumer Code, the Buyer has a withdrawal period of 14 days from receipt of the product to exercise their right without having to give any reason for their decision.

6.1 How to exercise it

The withdrawal form is available on the page labattebyddo.com/en/retractation. The Buyer may also notify their decision by email to contact@labattebyddo.com.

6.2 Return of the product

The product must be returned in its original packaging, complete, unused, and in perfect condition, to the following address: CEDELLE Mathieu — 4 rue du Maréchal Foch, 10300 Sainte-Savine, France. In accordance with Article L221-23 of the French Consumer Code, the return charges are payable by the Buyer (for guidance: approximately €7 to €12 from France, €15 to €22 from Belgium or Luxembourg, €30 to €45 from Switzerland, excluding export customs formalities which the Buyer completes where applicable).

6.3 Refund

The refund is made within 14 days of receipt of the returned product, by the same means of payment as that used for the order.

6.4 Campaign commitment

The campaign is subject to no cancellation: regardless of the number of preorders, production is launched and the exact number of units ordered is manufactured and delivered. The 14-day right of withdrawal remains applicable in all cases.

Article 7 — Warranty

7.1 Legal warranty of conformity

The Buyer benefits from the 2-year legal warranty of conformity (Article L217-3 of the French Consumer Code) and the warranty against hidden defects (Articles 1641 to 1648 of the French Civil Code).

7.2 Personal after-sales service during the campaign

Throughout the duration of the campaign and until the complete delivery of all preordered boxes, Mathieu Cedelle personally provides the after-sales service. Any part defective on delivery will be replaced free of charge (excluding shipping charges).

7.3 Spare-parts shop

A shop for accessories and spare parts (additional rods, screws, tongues, other colors) will open after the complete delivery of all preordered boxes. The first buyers will benefit from priority access.

Article 8 — Payment

8.1 Accepted payment methods

• Bank card (CB, Visa, Mastercard, American Express) via Viva Wallet

8.2 Security

All transactions are secured and encrypted via standard SSL/TLS protocols. No banking data is stored by the Seller; payments are processed directly by the provider Viva Wallet.

8.3 Invoice

An electronic invoice is sent to the Buyer by email after each order.

Article 9 — Promotional games and prize draws

Any promotional games and prize draws organized by the Seller are reserved for residents of mainland France and are governed by separate rules, available on the French-language version of the site. They do not apply to orders placed from outside mainland France and confer no entitlement on customers residing elsewhere.

Article 10 — Intellectual property

The invention being sold is protected by INPI patent FR2606195, filed on 11 May 2026. The trademark "La Batte by DdO" is registered with the EUIPO (the European Union Intellectual Property Office).

Any reproduction, counterfeiting, or unauthorized use of the protected elements is strictly prohibited and will be subject to prosecution.

Article 11 — Conditions of use of the product

The product is a precision craft tool intended exclusively for the manual preparation of cones for legal substances (botanical substances — aromatic herbs, teas, botanical blends).

The Buyer undertakes to use the product in strict compliance with the applicable French and European regulations in force. The Seller cannot be held liable for any non-compliant use of the product.

The Buyer must be of legal age (18 years or older) — or an emancipated minor — and have full legal capacity at the time of the order. For any delivery to the United States, the Buyer must be 21 years of age or older; in Canada, 19 years or older (depending on the province). The Buyer warrants that they comply with the legal age and the regulations applicable in their country and region of residence; the sale is not offered where the product cannot be legally marketed.

In accordance with Regulation (EU) 2023/988 on general product safety (GPSR), a safety notice (manufacturer's identity, materials, warnings, care) accompanies each box and can be consulted online: notice.html. Any serious incident related to the product may be reported to the manufacturer at contact@labattebyddo.com.

Article 12 — Liability

12.1 Limitation of liability

The Seller's liability is exercised within the limits authorized by the mandatory legal provisions of public policy (ordre public). The Seller cannot be held liable for indirect damages resulting from the use or the inability to use the product.

12.2 Force majeure

The Seller cannot be held liable for the non-performance or delay in the performance of an obligation resulting from an event of force majeure (in particular: pandemic, carrier strike, major breakdown of production equipment, filament-supplier failure).

Article 13 — Personal data

The processing of the Buyer's personal data is governed by the Privacy Policy (GDPR) available on the GDPR page.

Article 14 — Customer service

For any question, complaint or request, the Buyer may contact customer service:

• Email: contact@labattebyddo.com (general support) / support@labattebyddo.com (technical product questions)
• Telephone: +33 3 92 23 90 69 (Monday to Friday, 9 a.m.–6 p.m.)
• Postal address: Mathieu Cedelle, 4 rue du Maréchal Foch, 10300 Sainte-Savine, France

Response guaranteed within 48 business hours.

Article 15 — Governing law and jurisdiction

These T&C are governed by French law.

In the event of a dispute, the Buyer undertakes to seek an amicable solution with the Seller as a priority. Failing that, the dispute will be brought before the competent courts.

In accordance with Articles L612-1 et seq. of the French Consumer Code, the consumer Buyer has the right to make free use of a consumer mediator with a view to the amicable resolution of any dispute they may have with the Seller, provided they have first attempted to resolve it directly by way of a written complaint. The Seller has appointed CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice (CECMC accreditation no. W751237320): 49 rue de Ponthieu, 75008 Paris — litiges@cm2c.net — www.cm2c.net (report a dispute: cm2c.net/declarer-un-litige).

Article 16 — Amendment of the T&C

The Seller reserves the right to amend these T&C at any time. The applicable T&C are those in force on the date of the order.